how big a problem was it following super storm sandy? >> basically they wrote the book on katrina and it shows that people will not leave their pets behind. after the horror stories you have, here we have it right here on long island in the new york metropolitan area. we have set up shelters. we had three pet friendly shelters going for approximately 11 days in suffolk county. >> obviously those have been shut down, but you still are offering a to pets and families who have pets, tell me some of the things you're doing. folks are listening to this, they need some money. they need help on this. explain what you're doing. >> we're going into the hardest hit areas and distributing pet food to people that need -- what people don't realize is people don't have cars anymore. people can't drive. people have lost everything. so we are going into these areas and going door to door and distributing it for them. and whatever we can do to help out with their pets and family members. from past experience, what we found is people refuse to leave when